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Job Opportunity: VIP Account Manager

Date   May 20
Listing No.   IE248949
Sector   Customer Sales, Service, Support & Success
Region   Center
City/Yishuv   Tel Aviv
VIP Account Manager
Looking for a self-motivated VIP account manager.

The account manager will be responsible for building and maintaining relationships with high value VIP players while using proactive outbound communications, all to ensure a personal, engaging, and rewarding experience for our VIP players

Manage VIP relations on a daily basis
Set up compensations and bonuses for VIP players according to guidelines
Make regular promotional and relationship building communication with players
Track and report on the performance of VIP players Deal with queries and requests from the VIP players in a timeous manner including out of office hours when necessary
Generate and organize daily/weekly VIP lists for contact based on different segments and ensure they are contacted in a timely and appropriate manner with personal offers and treatment


Mother tongue level in English - must
The ability to work flexible hours
Previous experience within an account management role or similar
Excellent communications skills - Verbal and Written
Ability to meet and exceed KPIs
High level understanding / interest in social gaming / online marketing field
Data driven thinker
High level of multitasking
Gaming experience is an advantage
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