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Job Opportunity: Sales Order Manager

Date   Aug 15
Listing No.   IE243421
Sector   Management/Project Management
Region   Center
City/Yishuv   Herzliya
Sales Order Manager
We are looking for a Sales Order Manager to head a challenging function in the sales operations team.
The Sales Order Manager will be responsible for our customer order processing, from booking to customer delivery, including:
Ensure the timely and accurate review of all customer sales orders, while working with the Fulfilment, Finance & Legal groups to improve overall order processing time to customers.
Ensure internal and external customer satisfaction, as it relates to customer orders and customer requests for assistance and information.
Oversee day-to-day management of department, including the implementation of department and company policies and procedures.
Manage customer incentive plans and adherence to policies & timelines
Drive operational excellence in order validation, including data integrity, information alignment and continual improvements.
Establish metrics & reports, monitor daily performance of the team.
Manage a global team of 4-8 Order Management Specialists


Degree in business administration, Industrial Engineering or a related field
2-5 years in a people management position, either in sales operations, order management, customer care or planning roles in high-tech
Experience in a global company
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