Job Opportunity: Professional Services Manager – Strategic Projects

Professional Services Manager – Strategic Projects

Summary:

Be the technical lead for all trials, pilots, testing and related outbound early engagement activities for strategic projects
Technical project lead and working with the customer, partners and with R&D and BD to execute the trials program

Definition of trial scopes:

Schedule and process, and end-to-end trial execution including: project management, planning, field deployment, monitoring, testing and tech support
Lead the trial visibility and test plan prior to the execution of customer trials
Be a key contributor to the development of engineering practices, operational methodologies and related tools
Be the main focal point between the customer and R&D with respect to specific customer requirements relating to the trial
Work closely and directly with the business development team to support the business engagement, including presale activities, demos, and sessions with the customers and partners, as required
Lead the introduction and assimilation of the solution and associated PS procedures and tools (PS – team)

Additional Roles:

Tender/RFI reply
Pre-sales sessions and webinars
Competitive analysis
HQ support for planning strategic/complex projects/accounts
Pre-Sales support for Business Development group
Strategic Demos, POC’s and Trials

Position requirements:

B.Sc. or practical engineer in Computer Science/Electrical Engineering
At least 7 years of proven experience as a pre-sale/post sale, Project management engineer
In-depth knowledge of communication network hardware and protocols – TCP/IP, Ethernet, Routers, Bridges
Radio in depth knowledge – Technologies, modulations, antennas, Tx/Rx systems, Link Budget
Proven capability to manage field technical activities, including high level customer meetings and solution discussions.
Training capability, including ability to lead technical seminars
Language – English (Mandatory)
Ability to travel as needed up to 50%