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Job Opportunity: Product Content & Technical Writer

Date   Mar 18
Listing No.   IE247967
Sector   Technical/Content/Copy Writing & Marcom
Region   Center
City/Yishuv   Tel Aviv
Product Content & Technical Writer
Looking for an experienced technical content writer to join the product management team.

As Product Content Writer you will own the technical content strategy, work with engineering and product teams to identify content requirements, and create high-quality documentation that meets those requirements. The successful applicant will be great at communicating technical concepts in a simple manner.


Own the product Help center
Create how to short help videos for the Help center
Document the API product
Manage the Intercom campaign strategy
Own Translations - coordinate 3rd party translators and maintain all content in several languages


At least 2 years of copywriting and editorial experience
Native English with excellent articulation skills
Great communication skills with a sharp eye for consistency and brand voice as well as grammar and style
Deep understanding of customer journey, usage flows, and usability of SW products
Excellent ability to explain complex content in an easy-to-follow way
Experience in writing clear and concise procedural documentation for both technical and non-technical audience
Ability to research meaning of terms in different cultures + run tests for terms selection
Experience with UI of web products
Experience with agile and comfortable with rapid iteration and fast delivery
Bachelor's degree
Knowledge of HTML/CSS, Intercom, Zendesk
Mastering additional language - an advantage
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