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Job Opportunity: Phone Technical Support Engineer– Bilingual English & French

Date   Feb 12
Listing No.   IE247071
Sector   Hi-Tech, Technology & IT
Job Code   # IELI1001
Region   Center
City/Yishuv   Tel Aviv
Language(s)   French; German
Phone Technical Support Engineer– Bilingual English & French
Want to be part of a true Israeli start-up success story and of an energetic international team in the heart of Tel Aviv?

Want to help support our customers around the world over the phone?

As a Technical Support Engineer, you will be an integral member of a multilingual team, responsible for providing phone-based customer service and technical support for our software, online platform, and mobile app. We're an exciting, fast-growing global organization offering a friendly, informal and creative environment with many opportunities for personal and professional growth.

What you bring

Excellent written and spoken communication skills with English at mother tongue level.

French, German, or Scandinavian languages as a native tongue - Must

Strong troubleshooting and problem-solving skills.

Ability to assist customers with product usage; Patience and a strong customer service attitude.

Willingness to work in a shift-based work schedule.

Energetic, quick learner, highly motivated, and detail oriented.

Experience in technical support (tier 1 + 2)- Advantage.

When applying - please mention that you saw the job advertised on Israemploy
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