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Job Opportunity: Operations Associate (English)

 
Date   Jan 11
 
Listing No.   IE246317
 
Sector   Banking & Financial Services
 
Region   Jerusalem
 
City/Yishuv   Har Hotzvim
 
Tenure Type   Full Time
 
Language(s)   Arabic; English; French; German; Spanish
 
 
Operations Associate (English)
 
We are seeking career minded, experienced and motivated individuals for full-time positions in our Operations department.

Primary responsibilities includes (not limited to):

• Processing and activating new currency trading accounts
• Back office operations and processing transactions (withdrawals, transfers, deposits)
• Posting deposits (credit card, wires, online checks, bank checks)
• Customer service and correspondence (phone, live person chat, emails)
• Translating documents, templates and communicating with foreign language/English speaking clients
• Performs special projects as necessary

Qualifications:

• Must be eligible to work in Israel
• English – Mother Tongue level (written and verbal)
• Computer Proficient - Must have knowledge of Adobe Acrobat, Microsoft Office, and Internet. Working with proprietary software is a plus!!!
• Prior operational/back office experience or customer service a plus
• Excellent written and verbal communication skills
• Superior customer service skills
• Detail-oriented with a high level of organizational skills
• Able to multi-task and meet daily benchmarks/ deadlines in a fast-paced and dynamic business environment
• Self starter and able to work with minimal supervision
• Able to maintain confidentiality
• Determine priorities and follow up in a timely fashion
• Special consideration for other foreign languages including: Arabic, French, German, Spanish and other languages.

Full time, 42.5 hours per week. Sunday – Thursday: 8:00 – 4:30pm.

 
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