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Job Opportunity: Junior Technical Writer

Date   Mar 18
Listing No.   IE247981
Sector   Technical/Content/Copy Writing & Marcom
Region   North
City/Yishuv   Kiryat Shmona
Junior Technical Writer
The Associate Information Developer is a writing member of the IDD team with responsibility for updating content for enterprise software products for platform and application software.

Responsibilities Include:

• Contribute to the development of high-quality technical documentation by working with writers and engineers to scope, design, edit, and publish technical content as directed by lead information developers and more senior writers.
• Interactively contribute to the documentation creation and maintenance process.
• Under direction of IDD management and more senior writers, assist with the documentation for a product area, follow through and complete the product cycle, and assist with reporting accurate and timely status for all assignments.
• Work with reviewers to ensure technical accuracy and appropriateness of content according to prescribed project deliverables and schedules.
• Gain awareness of customer issues and documentation usage from a customer perspective through field reports and IDD customer feedback.
• Balance work volume and quality, and appropriately escalate issues to management.
• Participate in the collaboration with senior writers and editors in all locations to ensure adherence to the prescribed style guide for the seamless flow of information to our customers.
• Assist with monitoring problem tracking to identify documentation problems or changes and trends in product usability issues.
• Work with lead information developers and editors to understand concepts for optimizing documentation.
• Assist with the initiation and recommendation of creative ways to improve technical information deliverables and processes.
• Maintain a good working relationship with individuals internal and external


• Experience writing technical documentation for enterprise software audiences
• Hands-on experience with accepted team collaboration, authoring and publishing tools
• Demonstrate communication and interpersonal skills with ability to work with global and culturally diverse departments and groups
• Ability to quickly learn new technologies and software applications
• Ability to handle multiple projects
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