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Job Opportunity: Installations Leader

 
Date   Jan 16
 
Listing No.   IE246678
 
Sector   Hi-Tech, Technology & IT
 
Region   North
 
City/Yishuv   Caesaria
 
 
Installations Leader
 
The installation leader will lead the press installation daily routines from components arrival to customer site till press handover to customer according to predefined criteria.



His main responsibilities will be:



Leading an installation team of several field HW and application service engineers

Coordination of supporting teams tasks such as riggers company and customer sub-contractors

Track, report and communicate installation progress to customer and management

Sets expectations with customers based on defined parameters

Act as the technical leader of the installation on site

Resolve routine installation technical incidents independently. Work with team members to resolve more complex incidents

Participate in Customer Expectation management as part of escalation process

Participating in Building relationship with management in assigned accounts

Identify and initiate improvement actions for installation process



Requirements:



Particle engineer with 2-5 years working experience in customer supporting activities

Communicate (verbally and Written) effectively to technical level and first-level management within an organization.

Fluent English- must, other languages -advantage

Active listening skills and ability to adjust messages to audience level.

Problem-solving skills (proactive, reactive and creative based on clearly defined procedures)

Conceptual understanding of IT environments

Willingness to travel extensively- At least 60% abroad
 
 
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