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Job Opportunity: Installations Leader

 
Date   Nov 17
 
Listing No.   IE245002
 
Sector   Engineering – Electrical, Electronics, Mechanical
 
Region   North
 
City/Yishuv   Caesaria
 
 
Installations Leader
 
Primary responsibilities:

The installation leader will lead the press installation daily routines from components arrival to customer site till press handover to customer according to predefined criteria. His main responsibilities will be:

Leading an installation team of several field HW and application service engineers
Coordination of supporting teams tasks such as riggers company and customer sub-contractors
Track, report and communicate installation progress to customer and company management
Sets expectations with customers based on defined parameters
Act as the technical leader of the installation on site
Resolve routine installation technical incidents independently. Work with team members to resolve more complex incidents
Participate in Customer Expectation management as part of escalation process
Participating in Building relationship with management in assigned accounts
Identify and initiate improvement actions for installation process

Requirements:

Particle engineer with 2-5 years working experience in customer supporting activities
Communicate (verbally and Written) effectively to technical level and first-level management within an organization.
Fluent English- must, other languages -advantage
Active listening skills and ability to adjust messages to audience level.
Problem-solving skills (proactive, reactive and creative based on clearly defined procedures)
Conceptual understanding of IT environments
Willingness to travel extensively- At least 60% abroad
 
 
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