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Job Opportunity: Customer Support Representative - PT

 
Date   Feb 22
 
Listing No.   IE247698
 
Sector   Customer Sales, Service & Support
 
Region   Center
 
City/Yishuv   Tel Aviv
 
Language(s)   English
 
 
Customer Support Representative - PT
 
Looking for a part-time customer support representative

The customer support representative will provide assistance to our patients and administrative support to our medical team. Please note, you do not need any prior medical knowledge to fulfill this role.

Responsibilities:

• Answer incoming calls from UK based insurance company and patients
• Respond to customer inquiries.
• Provide customers with information regarding company's services.
• Processing new referrals.
• Handle and resolve customer queries that fall within the responsibility of a customer service representative.

Expectations:

• Excellent spoken and written English.
• Experience working in a call centre preferred but not essential.
• Excellent interpersonal skills.
• Service oriented.
• Attentive.
• Ability for problem solving.
• Excellent organizational abilities.
• Attention to details.
• Ability to work under pressure.
• Team player
• Fluent in Microsoft Office, email and other relevant programs
• Willingness to work hard.

We are based in Tel Aviv and operate 7 days a week;

Availability on weekends and holidays will be necessary on occasions.

Shifts:
Mon-Fri: 8am-3:30pm and 3:30pm-11pm
Sat: 9am-4pm and 4-11pm
Sun: 11-8pm
 
When applying - please mention that you saw the job advertised on Israemploy
 
 
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