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Job Opportunity: Customer Success Manager

Date   Jan 16
Listing No.   IE246583
Sector   Customer Sales, Service & Support
Region   Center
City/Yishuv   Tel Aviv
Customer Success Manager
Looking for a customer success manager to join the team!
We are passionate about our customers and as a result, the Customer Success position is one of the most influential positions in the company.
Helping drive what our product and engineering teams build, working close
with the sales pitches and is central ensuring the customer voice is heard
in all product internal decisions.
As part of the Go-To-Market function, the Success Team is responsible for
on-boarding new potential customers and maximizing customer retention and
also reducing customer churn.
Our customer's satisfaction with our solution will lead to our success.

Day to day tasks include leading the onboarding process, conducting hands-on trainings, demos, answering ad hoc inquires, and sharing smart methodologies and insights from our experience and knowledge.

Skills and Experience required:-

. At least 3 years of experience in a customer success role
. Ability to learn and explain analytics and AI technical product
. Brilliant communication and , learning skills and working hard
. Amazing organizational skills
. The ability to well identify customer needs
. Experience in the mobile industry is a plus
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