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Job Opportunity: Customer Success Manager

 
Date   Oct 17
 
Listing No.   IE244682
 
Sector   Customer Sales, Service & Support
 
Region   Center
 
City/Yishuv   Tel Aviv
 
 
Customer Success Manager
 
We're looking for another Customer Success Manager to join our expanding team.

There are a few things we take really seriously here: building an amazing product and providing the best possible service to our customers.
Our clients love our product, and it's incredibly unique (and fun) to provide support in an environment where the vast majority of interactions are so positive.

This is a full-time position.

What you'll be doing

Build strong relationships with our clients to understand their needs and ensure their success with the company
Serve as the main point of contact and liaison between clients and the rest of the team
Empower customers to connect their goals and challenges with the our solution
Take ownership of new accounts and manage their onboarding
Lead online webinars, consultations, and one-on-one demos to educate customers on the features of our product
Stay in touch with clients to ensure that they're realizing full potential

Requirements

Prior experience in customer service or account management - a must
Native English speaker or English mother tongue – must
Excellent interpersonal skills and multitasking abilities
Superb written and verbal communication skills
Positive attitude, empathy, and high energy
Ability to take initiative and adapt

Bonus

Experience in online software or technology field
Experience in working with executive level clients
 
 
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