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Job Opportunity: Applications Trainer - Hi Tech

 
Date   Feb 22
 
Listing No.   IE247212
 
Sector   Human Resources & Recruitment
 
Region   Center
 
City/Yishuv   Raanana
 
 
Applications Trainer - Hi Tech
 
We are looking for an ace Applications Trainer to successfully lead all our customers through the training and onboarding processes.
The ideal candidate will be responsible for delivering training to end users in the organization about how to use the software efficiently to achieve business objectives.

Responsibilities:

Create training content including the design of training curriculums
Lead training activities with customers via classroom (frontal), online, one-on-one, and workshops
Design, coordinate, and create training courses and modules
Create externally facing user guides, knowledge articles, FAQ's, and multimedia training content
Enhance customer experience and increase the knowledge and proficiency of our customers
Update training and associated documentation for each product update/release
Provide training to internal teams
Drive results in alignment with business objectives and company goals
The Applications Trainer will report directly to the director of
professional services in charge of the training team
The Applications Trainer will be measured and will be accountable for his
performance and the outcome of his assignments and projects

Desired Skills:

Proficiency in collaboration, conflict resolution, group interaction and
dynamics
Excellent communication skills, both written and verbal, including in
English
Proactive thinking with a 'can do' attitude
Professional presence and demeanor
Ability to communicate with diverse personalities in a professional and
tactful manner
Out-of-the-box thinker
Ability to execute and deliver multiple tasks in a short time
Experience with Salesforce an advantage
Experience with SaaS an advantage
 
 
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